To successfully complete this qualification, you require twelve (12) units of competence. These 12 units are comprised of one (1) core unit which is compulsory and eleven (11) elective units.
The units of competence shown below have been selected by Triumph Training Academy based on the course purpose. They are shown in the recommended study order.
||Apply knowledge of WHS legislation in the workplace
||Maintain business resources
||Process customer complaints
||Deliver and monitor a service to customers
||Work effectively with diversity
||Contribute to effective workplace relationships
||Contribute to team effectiveness
||Organise workplace information
||Develop keyboarding speed and accuracy
||Implement and monitor environmentally sustainable work practices
||Organise personal work priorities and development
||Write simple documents
Elective units selected provide a vocational focus for the qualification and are relevant to the qualification level, job role, work outcomes and local industry needs.
The course unit selection represents a reduced suite of elective unit options that have been selected and approved for delivery by Triumph Training Academy – this may not include the full elective unit suite of options available under the national qualification packaging rules.